Mood House Membership

Join our growing community of 1,808 members 🚀

Questions? View member FAQs at the bottom of this page, or text us and we'll get right back to you (704-286-0906).

The Ritual

$92 / month

One 50-minute signature massage per month (value $122), plus benefits.

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(click individual appointment)

The Retreat

$125 / month

One 80-minute signature massage per month (value $155), plus benefits.

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(click individual appointment)

The Sauna Membership

$92 / month

Three infrared sauna sessions per month for one OR two people (value $180), plus benefits.

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(click individual appointment)

The Benefits

Use It or Gift It

Feeling generous? You can designate one beneficiary to add to your membership to access your credits and enjoy member perks!

Keep It Rolling

Sometimes you just don't have time. That's okay – you have a full year from withdrawal to use every massage credit.

Priority Booking

Members get priority access to our booking calendar – and skip the line for last-minute appointments from our waitlist.

Birthday Gift

We can't wait to celebrate you! Members receive a complimentary infrared sauna session in your birthday month.

Relax and Connect

Bring a guest and make it a whole day of chill. Guests you bring with you for services receive the member rate, too! 

More Value

Members get exclusive, discounted pricing on additional services. Sometimes you need a little extra.

Member FAQs

  • What are some other perks?

    Members enjoy advance priority booking, access to our referral program, and a birthday gift.

    Want to bring a guest with you? Their service will be at the exclusive member rate, too!

  • Can I use my credits at either location?

    Yes! You can use your Mood House credits at either Charlotte location (Dilworth and Oakhurst).

  • How does priority booking work?

    Our online calendar shows four full weeks of availability for our member bookings! If you don't see what you're looking for or would like to book further than four weeks, feel free to text us at 704-286-0906 for further assistance.

    ‍We highly recommend taking advantage of the advance booking priority and booking your next session at check-out after each massage!

    The general public has access to limited availability through our online calendar.

    Members also have priority on our waitlist, which you can join through online booking or by texting us!

  • Will I be locked into my membership?

    Nope! Enjoy all the benefits without a long-term commitment – just a 3 month minimum and 30 days' notice to make changes. You can pause, cancel, upgrade or downgrade your membership anytime with 30 days' notice.

    Need a break? You're welcome to pause your membership up to 3 months once per calendar year.

    To make a change to your membership, please email membership@thisismoodhouse.com. Member credits are non-refundable.

  • Do I have to be a member to visit Mood House?

    Nope. We have a menu of standalone services – check them out here.

  • Are there age restrictions?

    Yes, at this time all Mood House services are for those 18+.

  • What are your hours?

    Take a look here!

  • What should I wear to my massage?

    Whatever makes you feel comfortable! You can wear as much (think yoga clothes or undergarments) or as little as you’d like (most clients fully undress). Our therapists are experts in making sure you’re always covered with the sheet for privacy.

  • Can I share my membership?

    Yes, you can choose one beneficiary to share access to your member credits and member perks. You can change your designated recipient up to once per calendar year. We will also honor the member pricing when you bring guests with you to enjoy services.

  • Can I book a prenatal massage?

    Yes, in the second or third trimester only. You can book the "prenatal" service or please let our front desk team know when booking via text or phone. We offer side-lying prenatal sessions supported by pillows and bolsters with light to firm pressure (no deep tissue).

  • Do monthly massage credits roll over?

    Yes! You have one year to use each massage or infrared sauna credit from the date of withdrawal.
    Member credits are non-refundable.

  • Tell me more about the Infrared Sauna?

    Our private, basswood infrared sauna can help increase blood flow, reduce inflammation, and improve sleep quality and daytime energy. It heats the body, not the air, so you can get the invigorating endorphin release you know from a traditional sauna with gentler heat. See more FAQ here.

  • Can I combine solo session credits to bring guests with me?

    Yes! If you have the Oasis membership, you can use two solo sauna credits to cover an infrared sauna session for two people.

  • Do the sauna credits roll over with the Oasis membership?

    Yes! Massage and sauna credits roll over for one year from autodraft date.

  • Can I share my membership?

    Yes! You can designate one person to have full access to your membership credits and benefits. You can change your member share beneficiary up to once per calendar year.

  • What is your appointment cancellation policy?

    If you need to cancel or reschedule, please do so at least 24 hours before your appointment time. Late cancellations/reschedules are subject to a 50% service fee, and cancellations/reschedules made at or after appointment time are subject to a 100% service charge or redemption of a massage credit if available. You can read the full policy here.

  • Do you accept HSA cards?

    Unfortunately, at this time we are unable to accept HSA cards.

  • How do I upgrade, downgrade, pause or cancel my membership?

    All membership changes must be emailed to membership@thisismoodhouse.com.

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